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Report SpywareServiceDesk Lite 2016 (Free Service CRM) 1.1
ServiceDesk Lite 2016 (Free Service CRM) Download

ServiceDesk Lite 2016 (Free Service CRM) Screenshot Click to enlarge screenshot

Downloads:     1
Star Rating: 0 / 0    Rated by: 0 user ( s )   
Developer:      Spinso Lite  
License, Price:Freeware, $0.00
Size, OS :       5.06 MB   |   Windows System
Last Updated: November 22, 2015, Sunday
Software ID:   108130   |   Use this software ID to contact us
Read user reviews Submit a review Check last version on developer's site

Software Description:

ServiceDesk Lite 2016 (Free Service CRM) - Service Desk Lite is free ready to use service management software
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to customer complaints,
Usually lot of paperwork needs to be done to manage service contracts and customer complaints.
Service management is made simpler with Service Desk Lite.
Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.
Features
Service contracts
Easily manage service contract or AMC details.
It keeps you informed whether the customer is in Contract or the Contract has expired, before attending the service call.
Register complaint
You may receive customer complaints from various sources, such as email, telephone, web etc.
Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.
Service Desk Lite enables you to record the essential details related to complaint such as the customer contact, the caller details and complaint description.
Assign complaint to service executive
After complaint is received it is assigned to service executive.
Assigning complaint to service executives ensures every complaint is attended.
It also helps to analyze and promptly allocate complaint to the service personnel.
In Service Desk Lite complaint assignment is quiet simple.
You get the pending list of complaints that are yet to be assigned.
Complaint Closure
This is the last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.
Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.
You can track details such as status of complaint, action taken to resolve issue.
& more..
Download,Install & Get started
What's New: New Interface and features

100% Clean:

100% Clean ServiceDesk Lite 2016 (Free Service CRM) 1.1 is 100% clean
This download (ServiceDesk_Lite.zip) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.

 

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