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Report SpywarePolar Help Desk 5.0
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Software Description:
Polar Help Desk - Web based help desk that tracks incidents, integrates with e-mail and more.
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of Polar Help Desk 5.
Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of Polar Help Desk 5.
Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase
Feature List:
- Register Incidents
- Track Incidents
- Templates
- Search and Advanced Search
- Email Notifications
- Complete History Tracking
- Incident routing and assignment
- Priorities
- Internal Notes
- Roles
- Groups
- Convert incoming emails to Incidents
- Multiple Email Automation Modes
- Register new users automatically
- Blocking email addresses
- Integration with Incidents
- WYSIWYG editor
- Easily publish your MS Word documents to KB
- MSDN look-a-like table of contents
- Real Time
- Charting
- Use your own language for Help Desk interface
- Set the default language for any Business Unit or any user
100% Clean:
Polar Help Desk 5.0 is 100% cleanThis download (PolarHelpDesk.zip) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.
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