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Report SpywarePolar Help Desk 5.0
Polar Help Desk Download

Polar Help Desk Screenshot Click to enlarge screenshot

Downloads:     259
Star Rating: 0 / 0    Rated by: 0 user ( s )   
Developer:      Polar  
License, Price:Demo, $150.00
Size, OS :       16.78 MB   |   Windows System
Last Updated: May 22, 2010, Saturday
Software ID:   15325   |   Use this software ID to contact us
Read user reviews Submit a review Check last version on developer's site

Software Description:

Polar Help Desk - Web based help desk that tracks incidents, integrates with e-mail and more.
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of Polar Help Desk 5.
Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase

Feature List:

  • Register Incidents
  • Track Incidents
  • Templates
  • Search and Advanced Search
  • Email Notifications
  • Complete History Tracking
  • Incident routing and assignment
  • Priorities
  • Internal Notes
  • Roles
  • Groups
  • Convert incoming emails to Incidents
  • Multiple Email Automation Modes
  • Register new users automatically
  • Blocking email addresses
  • Integration with Incidents
  • WYSIWYG editor
  • Easily publish your MS Word documents to KB
  • MSDN look-a-like table of contents
  • Real Time
  • Charting
  • Use your own language for Help Desk interface
  • Set the default language for any Business Unit or any user

100% Clean:

100% Clean Polar Help Desk 5.0 is 100% clean
This download (PolarHelpDesk.zip) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.

 

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