HelpDesk OSP, for Outlook and SharePoint - Issue tracking and user support with Outlook and SharePoint
HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support.
The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities.
Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades.
The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.
What's New: New design, more options for creating SharePoint list item directly from Outlooks, easier login to the SharePoint site
Limitations: 30 Days Trial

HelpDesk OSP, for Outlook and SharePoint 3 is 100% clean
This download (HelpDeskOSPSetup.exe) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.

 

1. Public Folder HelpDesk 11.3 - Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.
2. FAQ Organizer Deluxe 3.7 - FAQ management software for Windows.
3. HB Multi Remote Spy 2.5 - Secretly see everything your spouse, child or employee does online.
4. HB Desktop Share 3.5.0.33 - Share Your Desktop with Your Entire Network!
5. HB Multi Remote Control 2.5 - Monitor and control many network connected computers simultaneously.
6. Skynet Monitor 1.1.0.1 - Manage all computers in the Network Node , provide technical team assistance.
7. HB ScreenSpy 3.5 - Secretly see everything your spouse, child or employee does online.
8. QQSoft Screen Share 3.5 - Share Your Screen with Your Entire Network!
9. QQSoft ScreenSpy 3.5 - Secretly see everything your spouse, child or employee does online.
10. Internet Organizer Deluxe 3.7 - Organize urls, emails, passwords, notes, advertising, and all WEB activities.