Index >> Business >> Helpdesk & Remote PC >> BELLEROPHON HD
Report SpywareBELLEROPHON HD 2.0

BELLEROPHON HD Screenshot Click to enlarge screenshot

Downloads:     240
Star Rating: 5.0 / 5    Rated by: 2 user ( s )   
Developer:      Argonaut Systems Ltd.  
License, Price:Demo, $750.00
Size, OS :       146.27 MB   |   Windows System
Last Updated: February 19, 2009, Thursday
Software ID:   42247   |   Use this software ID to contact us
Read user reviews Submit a review Check last version on developer's site

Software Description:

BELLEROPHON HD - A comprehensive Enterprise Helpdesk and Customer services networked system
Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call management, increasing efficiency which allows staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks - and is affordable for organisations that need a quick start in service management. BELLEROPHON HD is built on the same BELLEROPHON EMS II platform as our more comprehensive enterprise solution, Organisations that have a helpdesk requirement today can be confident of investing in a solution that can grow as business needs change. BELLEROPHON HD Helpdesk software automates many aspects of call and trouble ticket management, increasing efficiency, and allowing the help desk to focus on support & problem resolution. In order for today's businesses and organizations to maintain and improve customer service and optimize help desk staffing levels your help desk software must help you create... an efficient, cost effective customer focused support environment! Whether you currently track support requests on paper or spreadsheet, or have help desk software that is no longer adequate for your current needs, we invite you to take a look at our Bellerophon HD Help Desk Software which enables you to provide a cost effective network based solution. Fast to Deploy, Easy to Configure Bellerophon HD Helpdesk software provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive help desk solution that satisfies most Helpdesk requirements right out of the box. Built on Bellerophon (Enterprise Support Platform), BELLEROPHON HD allows the customer to pick and choose the elements of the solution required to meet precise needs.
What's New: New Functionality added
Limitations: 14 Days Trial; Apply for a key to activate the full product

Feature List:

  • Fully-automated call management, prioritization, ownership and audit trail
  • Fully-automated email integration with shared mailbox support
  • Resource scheduling and calendaring are standard
  • Knowledge Base for common problems and solutions
  • Full rights management to control the access and use of the solution by technicians and customers
  • Comprehensive reporting environment with graphics and real-time report options
  • Fast and easy to install, configure and deploy
  • Fully-customizable table schema and user interface
  • Streamline and automate your customer service requests
  • Improve customer satisfaction
  • Increase the productivity of your IT support staff
  • Lower the cost of your IT support service
  • Reduce technician training time with a familiar look and feel
  • Easily integrate, out of the box, with many common Network and Desktop management solutions

User Reviews:

  • Very powerful, fully functional, and one of the best help desks ive come across.
    Adam Slater - February 26, 2009 - 5/5 stars

100% Clean:

100% Clean BELLEROPHON HD 2.0 is 100% clean
This download (Install.exe) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.


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