Tag: dynamic help

Related Tags: help desk(38), help authoring(13), HTML Help(24), help compiler(3), html help workshop(8), create html help file(5), html help authoring(3), help tool(3), help desk software(14), helpdesk software(10), live help(17), dynamic DNS(4), create web help(4),

"Help desk" Definition:
A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail. There are also in-house help desks geared toward providing the same kind of help for employees only. Some schools offer classes in which they perform similar tasks as a help desk. In the Information Technology Infrastructure Library, within companies adhering to ISO/IEC 20000 or seeking to implement IT Service Management best practice, a Help Desk may offer a wider range of user centric services and be part of a larger Service Desk.
(This definition is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "Help desk".)

Related Software:

Index Software Name / Developer / Description     Download Buy Now
1
Document! X 2008.0.0 from Innovasys
Developing accurate documentation, particularly for complex components or XSD schemas, has traditionally been a time consuming, costly and skills intensive task. Documentation during development can be seen as a moving target and at the end of a project developers are often immediately re-assigned to new development tasks, which can leave most projects po...
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2
HelpStudio 3.5 from Innovasys
HelpStudio provides you with an effortless way to create great help systems, which means that anyone who can use a word processor or HTML editor will be comfortable authoring help with HelpStudio. HelpStudio has been carefully designed to maximize your productivity whilst not requiring any knowledge of the technical aspects of help file compilation. You g...
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