Tag: crm system

Related Tags: Document Management System(6), system backup(6), solar system(7), CRM Software(11), System Optimizer(4), File System(6), system tray(9), system utility(6), System Security(3), System info(3), lock system(3), System Monitor(7), content management system(11),

"Customer relationship management" Definition:
Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these processes, storing information on current and prospective customers. Information in the system can be accessed and entered by employees in different departments, such as sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. Details on any customer contacts can also be stored in the system. The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.
(This definition is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "Customer relationship management".)

Related Software:

Index Software Name / Developer / Description     Download Buy Now
1
iSmart CRM 1.11 from iSmart Software Ltd
iSmart CRM is an easy-to-use customer and business management software for small business and personal. It can manage your Customers, Sale Orders, Suppliers, Purchase Orders, Products and Expenses. Customer And Contact History Management Sale Order And Payment Management Printing Invoices, Receipts and Vouchers Supplier Management Purchase Order and Paym...
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2
Blitz TAPI SMDR 1.78 from Blitz Team
Blitz TAPI SMDR - CTI application 3-d party meant for forming and writing SMDR messages in the database at TAPI-interface for PBX Panasonic KX-TD. It is need when TAPI-interface is initialized for using others CTI applications 3-d party on COM port of PBX Panasonic KX-TD 1232/812 or SMDR port of PBX Panasonic KX-TD 500. This program is actual for PBX Pana...
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