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"Contact manager" Definition:
Contact managers are programs that enable people to keep track of their associates and tasks. Contact managers are used by salespeople, customer service representatives, and managers.
Contact managers are related to calendars, but integrate email and personal file information (phone numbers and addresses), with task lists and histories of interactions.
There are two types of contact managers: Software that you install on your personal computer or intranet and hosted applications (ASP).
(This definition is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "Contact manager".)
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