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Report SpywareFREEWARE CentreDesk Artizan call-centre 5.402
FREEWARE CentreDesk Artizan call-centre Download

FREEWARE CentreDesk Artizan call-centre Screenshot Click to enlarge screenshot

Downloads:     270
Star Rating: 1.0 / 5    Rated by: 2 user ( s )   
Developer:      Merging Technologies  
License, Price:Freeware, $0.00
Size, OS :       5.64 MB   |   Windows System
Last Updated: May 01, 2009, Friday
Software ID:   49646   |   Use this software ID to contact us
Read user reviews Submit a review Check last version on developer's site

Software Description:

FREEWARE CentreDesk Artizan call-centre - Affordable,FREEWARE multi-user Artisan SME solution, that is simple to use.
CentreDesk Artizan is a FREEWARE multi-user call centre solution. One of the CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to artisans
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;
Security ensures that only logs assigned to individual artisans can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Log completion.
Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory
To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.

100% Clean:

100% Clean FREEWARE CentreDesk Artizan call-centre 5.402 is 100% clean
This download (ca_setup.zip) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.

 

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